About Home Care & Senior Assistance
Home care and senior assistance services, based on the principle of ageing in place, aim to support seniors in continuing to live independently and comfortably in their own homes.
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These services are designed to assist with daily activities, provide personal care, and ensure safety, to help seniors maintain their independence, prevent unnecessary relocation to care facilities, and promote overall well-being while living in a familiar and supportive environment.
Core Values
Altruism
Empowerment
Innovation
Holistic care
Service Objective
1. Promote Independence
2. Assist ADL-dependent patients and family
3. Spread the love to the community
Vision
Connecting community-based care to achieve ageing in place and sustainability.
Service Content
Frequent Ask Questions
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How do I begin with the nurse/physiotherapy/dietitian hiring process?​
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Step 1 : Contact Care Coordinator via the chat (Facebook or WhatsApp). Care Coordinator will work through with you on how Seniora Pro Team can help.​
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Step 2 : Together we will develop a care plan that personally tailored to the patient, addressing and responsive to specific problems and goals.
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Step 3 : The services required will be delivered on the days and at the time most convenient to you!
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Will the visiting nurse provide all the required products (eg: dressing, wound gel, cream and etc) during the visit?​
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Seniora Nurse will attend to your house with their basic PPEs and Basic Dressing set. Please let us know If you are having any further products, materials that need Seniora Nurse to apply or use during the services while discussing the care plan with Care Coordinator.
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You may inform let us know too if you wish to get our help to order any products for you (eg: Tracheostomy Tube, Feeding Tube and etc).
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What should I expect before Healthcare Professional visiting?
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Upon confirming the assigned Healthcare Professional, he/she will contact you to confirm the time of visit, address, details of visiting like who to greet, how to enter the compound (if you are staying in high rise properties or guarded communities) and etc.
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Please secure your pets if there are any in the your home.
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Healthcare Professional will visit you with basic equipment/supplies that is necessary for the services only, please let us know if you need our help to purchase and bring over any special request products or supplies.
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Upon arriving at your home, attending Healthcare Professional will explain to you the procedure/activities that he/she will be performing. Please sign the Consent Form provided only if you had all your questions answered to your satisfaction.
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After the procedure and Healthcare Professional leaving, you may leave your comments or rating via our hotline at 011-28992968 or our chat to leave your comments.
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Are the persons attending to us qualify?
Yes, they are registered with the specific Government authority such as Malaysian Nursing Board, Malaysians Allied Health Professions Council & Malaysian Dietitians' Association etc. with annual practicing certificate.
